Lessons from Building Superwave: A 'Zero to One' Community Platform
Helen Stead Helen Stead

Lessons from Building Superwave: A 'Zero to One' Community Platform

Building Superwave has been a transformative experience that taught me valuable lessons in product design and 'zero to one' product development. From understanding customer needs to taking bold bets and staying agile, these lessons have become the guiding principles of my design journey.

Here are the most valuable lessons I've learnt along the way

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Designing a better content experience for online communities
Product design Helen Stead Product design Helen Stead

Designing a better content experience for online communities

As a product designer at Superwave, I have the privilege of working closely with community managers to understand the unique challenges they face. One theme that we frequently hear in these conversations is the difficulty of managing and creating value from a community’s content library.

That's why I’m excited to introduce you to Superwave's Content feature, a rich library that helps members discover content that’s relevant to them, while also generating valuable insight for community leaders.

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How product design principles and data can help enrich our personal lives
Product design, Life design Helen Stead Product design, Life design Helen Stead

How product design principles and data can help enrich our personal lives

Before designing a new feature, it’s typical to already define how we can measure success and how we will iterate if needed. Software products, much like people, are ever evolving organisms and involve multiple iterations in different areas and require looking at patterns and behaviours to determine how well something (or someone) is performing over time.

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